Please note that delivery for all items on Aquariums Online can take up to five working days from the date of an order confirmation being received. We will contact you immediately if for any reason an order will take longer than five working days. Any orders placed containing an aquarium of any size are completely free of charge to all customers anywhere in the mainland UK. All orders not containing aquariums have a standard delivery charge of £4.95 for anywhere in the mainland UK. All delivery timeframes are from Monday to Friday excluding Bank Holidays and Holiday periods. Please note that we use Parcel Force for any orders placed online. Occasionally a large item may be drop shipped direct from a supplier, when this occurs we will inform you of the courier details including an estimated delivery time. Aquariums Online do not deliver any products anywhere outside the mainland UK. Aquariums Online reserve the right to cancel and refund any orders placed online outside the mainland UK. Due to the fragile nature of aquariums, Aquariums Online insists that you must open and inspect all aquariums for damage before you sign for the item and accept delivery. Delivery MUST be refused if any damage is found and you must inform us of this so we can arrange re delivery of a non-defective product. Please do not sign and accept any delivery of items from Aquariums Online if there is ANY indication of damage caused to your delivery during transit. Aquariums Online reserves the right to refuse refund of any items that have arrived damaged but have not been signed for as damaged by any recipient at the delivery address. If you have any concerns about the information above then please feel free to contact us to discuss this further.